Privacy Policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us.

At Avante Animal Health we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by Avante Animal Health and how we use it.


Collection of Information

Avante Animal Health collects personal information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. Any personal information provided to Avante Animal Health will not be sold nor given to any third party. Information will be used only in a manner to accomplish an agreed transaction of goods and/or services. Subscribers may receive occasional information about special offers on products related to their field/interest.

Avante Animal Health offers multiple security features to protect consumers ordering supplies and accessories through our online store. Avante Animal Health uses SSL 128-bit encryption through Verisign so your personal information is secure and protected. To learn more about SSL, visit verisign.com.

Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may email us or call our toll free number (800) 979-6795 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

For fraud prevention purposes, if your billing and shipping addresses are different, we must verify your shipping address. Please contact the bank that issued your credit card and have your shipping address listed as an alternate address in that bank's memo field. Please make sure your credit card issuer bank's phone number is correctly listed in your Avante Animal Health account information.

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Avante Animal Health (or agents working on behalf of Avante Animal Health and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Avante Animal Health's marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of Avante Animal Health's marketing list or update your information by clicking here.

Avante Animal Health will not disclose your personal information to any outside organization for its use in marketing without your consent.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Avante Animal Health for the purpose of performing services for Avante Animal Health.


Cookie/Tracking Technology

Avante Animal Health uses cookies to store information about visitors' preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors' browser type or other information that the visitor sends via their browser. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using Avante Animal Health. Avante Animal Health has no desire or intent to infringe on your privacy while using the Avante Animal Health site.


Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

By shopping with Avante Animal Health, you are accepting the practices described in this privacy policy.


Contact Avante Animal Health

If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

Avante Animal Health
Attn: Privacy
2601 Stanley Gault Parkway, Suite 101
Louisville, KY 40223

Avante Animal Health wants to help you keep your personal information accurate. You can request the individual information that Avante Animal Health has collected or update your information by submitting a request.

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